1. Before you begin, ensure that your Pixsee Friends doll is activated.
2. Check that the Pixsee Play device has a green status light, indicating a smooth connection.
3. When detecting the Pixsee Friends doll, hold it approximately 30 to 100 cm away from the Pixsee Play camera and move it forward slowly. Avoid rapid shaking during detection. Gently move the doll forward within this distance for Pixsee Play to detect it. A jingle sound will play when detection is complete, and the exclusive audio content will begin.

If detection fails, unplug the Pixsee Play device for 30 seconds, then restart it. Once the green light is on, repeat the detection process.
If the problem persists, please contact our customer service team for further assistance.