Which Wi-Fi channel works for Pixsee Play?
Wi-Fi channels required for Pixsee are Wi-Fi 802.11a/b/g/n/ac, 2.4GHz, or 5GHz (WPA, WPA2 encryption supported).

*Please note: Pixsee can only connect to a password-protected network.

[Which bandwidth speed should I choose?]
If Pixsee is placed in a smaller area where the router is relatively close with no walls between it and your camera, then 5 GHz Wi-Fi would be a good choice. However, if you are expriencing an intermittent or unstable connection to Pixsee, then switching to 2.4 GHz Wi-Fi is recommended instead.
If Pixsee is placed in a larger area where the router is relatively further away with physical objects or walls in between, and where Pixsee might need to be moved for stronger signals, then 2.4 GHz Wi-Fi would provide a better connection.
Note: When binding or resetting Wi-Fi, please make sure Pixsee and mobile device are connected to the same Wi-Fi.
last updated: 2024/10/04
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