1. Please confirm pixsee is connected to power.
2. Please make sure network connection is stable.
3. Please verify your mobile and pixsee are connect to same Wi-Fi.
4. Please unplug adapter and plug it back in again.

Important Notice: iOS 18 Connection Settings Update
With iOS 18, Apple has updated its "Local Network" privacy settings. To ensure your Pixsee camera works properly, please note:
1. If the "Local Network" permission is disabled for the Pixsee App, your phone won't connect to Pixsee even when both devices are on the same Wi-Fi network.
2. Solution:
*Go to "Settings" > "App" > "Pixsee"
*Ensure "Local Network" permission is enabled

If connection issues persist after enabling:
1. Restart your phone
2. Relaunch the Pixsee App


If you are still having trouble with account binding, please contact pixsee helper for further assistance.